ShoreStation® Service FAQs

Frequently Asked Questions

Here are answers to some common questions about our product. If you can't find the answer to your question here, see our frequently asked questions for ShoreStation owners.

What is the maximum capacity of my boat lift?

This depends on the model number. The first 2 numbers are the capacity in hundreds of pounds.

How wide of a boat can fit in my lift?

This depends on the model number. The last 3 numbers are the inches between the posts of entry, prior to the installation of optional load guides.

What corner of the boat lift can the winch be mounted?

Left front or right rear on aluminum and right front or left rear on steel.

What is the minimum water depth my boat lift will work in?

Approximately 12"-14" plus the draft of the boat.

What is the maximum water depth the boat lift can installed in?

The standard hoist leg can be used in up to 4 ft. The extension leg can be used in up to 6 ft. of water. The deepwater hoist models can be used in up to 9 ft. of water.

What parts of the boat lift need lubrication?

The threads of the winch drive shaft, winch cable, and drive chain.

Can I change my 3000 lb. boat lift to a 4000 lb. boat lift?

It can be done, but it is not cost effective.

How do I know when to replace the cables?

When cables start to fray, they should be replaced.

Can I replace the winch cables?

Cable replacement requires special tools and expertise backed up by factory training. Please contact a servicing dealer for this important service that requires OEM parts.

Can I assemble the boat lift myself?

Only a qualified ShoreStation dealer should assemble and install a boat lift; ShoreStation dealers are factory-trained to make sure you are satisfied with your purchase. In addition, if assembled and installed incorrectly, only dealer work will be covered by warranty protection.

Is the winch tube adjustable?

Yes, it can be adjusted up or down to the corresponding numbers on both ends of the tube. This will limit the lifting height.

What is the warranty on the boat lift?

See Boat Lift Warranty » or see the Pile Mount & Boat House Warranty »

How long is the warranty for the aluminum dock?

See Dock Warranty »

How long is the warranty for the cedar dock hardware?

See Dock Warranty »

What do you use for unstable bottoms?

We recommend a muck pad, which is available through your ShoreStation dealer.

How should I treat my ShoreStation Cedar dock?

ShoreStation uses Diamond Vogel #AG8319 – "Transparent Natural Cedar." It is ShoreStation Part #4040132.